Responsibilities:
- » Critically understanding clients' operations and systems
» Translating requirements of the client into highly technical specifications in brief
» Making sure that the solution recommended is commercial yet competitive
» Determining the potential solutions and testing them for both technical and business compatibility
» Developing projects feasibility reports and presenting solutions to the client
» Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
» Prioritize features, define project scope and identify risks
» Coordinate the entire life cycle of the projects, by means of (human and material) resources management, time management and activity coordination, using Agile methodologies
» Plan and schedule timelines and milestones of the projects
» Develop and deliver progress reports, proposals, requirements documentation and presentations
» Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans
» Keep a constant positive connection with the client
Knowledge and Experience:
- » University degree or college diploma in the field of IT and/or Economics and/or Engineering
» 2+ years direct work experience in an Account Management/Business Analyst role, including all aspects of process development and execution
» Good understanding of web concepts, SEO, UI/UX
» Familiar with web programming languages, technologies and testing
» Experience with ecommerce, web applications and high traffic websites is a plus
» Fluency in English
Personal Skills:
- » Possess excellent communication skills in English and Portuguese
» Organized
» Willing to learn new things
» Excellent team player
» Resilient
» Ability to multitask
About OSF Global
With headquarters in Quebec, Canada, and more than 30 locations across the world, we are a leading global commerce solutions company, with expertise in enterprise CRM, ecommerce, Salesforce Clouds, content management, ERP, cloud solutions and mobile applications. As a multi-cultural international team of over 800 employees, we are constantly driving change and innovation, delivering innovative solutions to enterprises and emerging businesses across B2B and B2C sectors since 2003.