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Your main responsibilities will be:
Answer all incoming calls and emails in a friendly and efficient way and manage the reservation request via telephone and e-mail .
Provide information about hotels and their services to the guest.
Taking part and boosting phone sales of certain products/services specific Hotels.
Integrate a new project in Lisbon working for a multinational Hotel Chain.
Work in the city center with great career opportunities.
The ideal candidate will have:
Training in Hotel Management, Tourism or Similar
Commercial profile with strong skills in sales.
Experience in customer relations
Safety and comfort in sales by telephone
Communication and Negotiation Capacity
High level / Native in German and English
Knowledge in SIHOT
Proactive and flexible
IT Knowledge and social media