Customer Relationship Engineer

Empresa lider en Indústria Transformadora / Produção - Aveiro, Aveiro

Fechado

Contrato

Tipo contrato
Tempo indeterminado
Oferta aberta até
07/10/2019

Descrição

Cargo
Customer Relationship Engineer
Número de vagas
1
Descrição da função


  • Ensure the interface and the optimize relationship between the customer and the plant for any quality matters, deploy the customer voice into the plant;

  • Act as the main plant representative towards the customer (follow the customers audit/satisfaction, control plan, AMS quality alerts and warranty);

  • Ensure follow up and report of the Plant quality KPIs (PPM, complaints, SPPM);

  • Analyse, together with the customer and UAP, whenever necessary, detected non ok parts if applicable a serial derogation;

  • Follow the NQC ( non-quality costs invoices) and sorting activities;

  • Guarantee immediate actions / 8D's or convergence plan customer if needed it;

  • Act as the connection between customer and UAP ensuring effective communication flows (daily QRCI review with UAP'S);

  • Follow up with the customer during new products launches and/or changes in the actual products;

  • Do the work instructions for final inspection, the bible defects and the control path


Domain of quality tools
Good negotiation and communications skills

Requisitos

Titulação mínima
Licenciatura
Experiência exigida
nenhum Anos
Nacionalidade
Não definido
Línguas
Não definido
Area funcional
Competências
Não definido
Aptidões necessárias
  • Degree in Engineering;
  • Minimum 2 years' experience in an industrial environment;
  • Domain of quality tools;
  • Client audit process knowledge;
  • Product & process knowledge;
  • Languages: English mandatory ( French as a plus);
  • Results oriented;
  • Good negotiation and communications skills;
  • Teamwork and ability to work in a matrix environment.

Empregador

Nome do empregador

Empresa lider en Indústria Transformadora / Produção

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